Question 1
3 marks
System usability and accessibility methods
- System fundamentals
(a)
1 mark
- Define usability in human-computer interaction:
- Usability refers to the extent to which a computer system can be used by specified users to achieve specified goals effectively, efficiently, and satisfactorily in a specified context of use.
Mentor tip
Define usability in terms of ease of use, learnability, efficiency, and meeting user requirements.
(b)
2 marks
- Identify two accessibility enhancement features:
- 1. Voice synthesis and screen readers (text-to-speech) to accommodate visually impaired users.
- 2. Speech recognition software (voice input control) to assist users with motor impairments or physical disabilities in operating the system hands-free.
Mentor tip
Name two specific assistive technologies such as screen readers, voice recognition, high-contrast display modes, or braille interfaces.

