Question 1
2 marks
Software-as-a-Service benefits and operational tradeoffs
- System fundamentals
(a)
1 mark
Benefit: Rapid deployment on demand via predictable subscription pricing, eliminating upfront capital expenditure for dedicated server hardware and in-house maintenance.
Mentor tip
Name subscription elasticity, reduced local infrastructure, or ubiquitous web access.
(b)
1 mark
Drawback: Absolute dependency on continuous network connectivity; an internet outage halts productivity, and sensitive proprietary data is stored on third-party infrastructure.
Mentor tip
Highlight downtime vulnerability during connectivity loss or loss of direct data custody.

